| Issue ID | 1651557 |
| Internal NHTSA # | 11317525 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 14/07/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I was advised 2 plus years ago by delray beach, fl. Mercedes benz dealer that an airbag recall was in effect on my mercedes benz. I have visited the dealer, now owned by auto nation, multiple times only to be told parts were (still) not in stock. I subsequently corresponded with the ceo ag daimler, stuttgart, germany. His first response to me was it's not daimler ag's problem rather mercedes benz usa. In my second letter to ag daimler i reiterated my plea that my cars value continues to decline & i can not trade with an open recall on my vehicle. Daimlee's ceo responded, not his problem & he had sent a letter of my concern to mercedes usa. I receiver a call from mercedes usa saying it was not their problem either. I was told this person it is the "fault" of the nhtsa saying it regulates when a certain vehicle make, model & year can be repaired or replaced. If true, you, as typical of goverment agencies, are putting my family & millions of other persons at risk. As well you are responsible for my vehicles decline un value & my ability to sell or trade it for the value it would have were it not for the faulty airbag system not yet, (2+ years) being repaired. Shame, shame, shame on you. And now the new insult as per my mechanic that my car's suspension system is bad with only 60,000 miles. Lastly, the driver's seat rapidly deteriorated . Took it to mb dealer who told me it was 4 months out of warranty & they gave me an auto fabric repair's name. It cost me $260. 00 to repair the center panel, approximately, 6 x 16 inches. I am sick & tired if daimler ag, mercedes benz usa & now apparently you, the us government is responsible for the 2 + year hold-up in my car's airbags replacement putting my family at high risk of injury or death is disgusting. |
| Vehicle Mileage at Failure | 62000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOCA RATON, FL |
| VIN pattern | WDDGFAHB3DAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
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